Contact information

# CONTACT INFORMATION

We are here to help! If you have any questions about your order, our products, shipping, or returns, please reach out to our customer support team using the contact details below.

## CUSTOMER SUPPORT

* **Email:** support@klyvexo.com
* **Customer Service Hours:** Monday to Friday, 9:00 AM – 6:00 PM EST
* **Average Response Time:** Within 24 business hours

*Tip: If you are contacting us regarding an existing order, please include your **Order Number** (e.g., #1001) and the email address used at checkout so we can assist you as quickly as possible.*

---

## CORPORATE & LEGAL ENTITY DETAILS

* **Brand Name:** Klyvexo
* **Company Name:** Tadax Company LLC
* **State of Incorporation:** Wyoming, United States
* **Registered Office Address:** 1021 E Lincolnway Suite 9165, Cheyenne, WY 82001, United States
* **Website:** https://klyvexo.com

---

## IMPORTANT NOTE REGARDING RETURNS

Please note that our Cheyenne, Wyoming address is our corporate registered office for administrative and legal mail only. **Do not send product returns to this address.** 

Because we ship directly from our international fulfillment centers outside the United States, any packages sent to our corporate office without authorization will be refused and returned to sender. If you wish to request a return, exchange, or refund, please email us first at **support@klyvexo.com** and our team will provide you with fast resolution options.